物流政策

Shipping Policy

Last updated: [Month DD, YYYY]

Thank you for visiting and shopping at [Store Name]. The following terms constitute our Shipping Policy, which applies to all orders placed through our website.

1. Order Processing Time

All orders are processed within [2–3 business days] after payment is verified. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be delayed by 1–2 business days. We appreciate your patience.
Custom or made-to-order items may require additional processing time. Please refer to the product page for details.

2. Shipping Rates & Delivery Methods

We offer the following shipping options for orders shipped to [the United States / your target region]:

Shipping Method

Rate

Estimated Transit Time

Standard Shipping

Flat rate [

XX]

[7–12 business days]

Expedited Shipping

Flat rate [$X]

[3–5 business days]

Shipping charges are calculated at checkout based on your location, order weight and shipping method selected.
Free shipping is automatically applied to qualifying orders at checkout.

3. Estimated Delivery Time

Delivery time is estimated from the date of shipment, not the date of order placement.

Domestic orders ([the United States]): [7–12 business days] after dispatch
International orders: [10–25 business days] after dispatch

Please note: Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays or other factors beyond our control.

4. International Shipping & Customs

For international orders, you may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the sole responsibility of the buyer.
We are not responsible for any customs delays or additional charges incurred during international shipping.
Please check your local customs regulations before placing an order to avoid unexpected costs.

5. Order Changes & Cancellations

You may request to modify your shipping address or cancel your order before the order has been processed for shipment. Once the order has been dispatched, we cannot make any changes.
It is the buyer’s responsibility to ensure the shipping address is correct and complete at checkout. We are not liable for packages delivered to incorrect or incomplete addresses provided by the customer.

6. Lost, Damaged or Delayed Packages

If your package is significantly delayed beyond the estimated delivery window, please contact your local carrier first to locate the parcel.
If the package is confirmed lost or arrives damaged, please contact our customer service at [support@yourstore.com] within [7 days] of delivery (or estimated delivery date for lost packages) with your order number and photos of damage.
We will arrange a replacement or refund after verification, subject to specific circumstances.